1. My Biz Solution Limited (“My Biz Solution,” "we," "us," and "our") respects your privacy and is committed to protecting it through compliance with this Privacy Policy (“Privacy Policy”). This Privacy Policy describes how we collect and use your Personal Information when you visit our website at https://www.mybizsolution.uk or otherwise use the Platform, as described further in the Terms of Service, and when you provide it in electronic messages to My Biz Solution. Please read this Privacy Policy to understand our policies and practices regarding your Personal Information and how we handle it. If you do not agree with our policies and practices, do not use the Platform. By accessing or using the Platform, you agree and consent to this Privacy Policy.

My Biz Solution may revise this Privacy Policy at any time. Your continued use of the Platform after changes are made indicates your acceptance of and consent to those changes. Users will be informed via email of any changes to the Privacy Policy, it is your responsibility to check these or periodically check the Policy for updates.

This Privacy Policy is subject to and governed by the My Biz Solution Terms of Service. The Services are part of the Platform and are described further in the Terms of Service.

2. Types of Information Collected: My Biz Solution may collect two types of information when you visit the Platform:

Personal Information and Non-Personal Information.   

- Personal Information: Data that personally identifies you, such as your name, email address, employer, job title and department, and phone number.   

- Non-Personal Information: Data that pertains to you but does not specifically identify you. For instance, browsing patterns, page views, or other interactions with the Platform.   

How We Collect Information:   

- Directly from you: When you subscribe to a newsletter, create an account, make a purchase, or request information from My Biz Solution, or contact us in any other manner, we may collect your name, contact information, billing and shipping details, and account ID. If you provide Personal Information about others to us, ensure you have the authority to do so and allow us to use their Personal Information in accordance with this Privacy Policy.   

- From third parties: We may obtain information from partners, vendors, and other third parties. These enterprises can include advertising companies, data vendors, public databases, social media platforms, and research partners. We ensure information from these sources is collected with your consent or that these third parties are legally permitted to disclose it to us.   

- Automatically: As you navigate through the Platform or use our Services, we collect information on your interactions via cookies, pixel tags, and similar technologies. See our Cookies Policy for more information on managing cookies and how we respond to Do Not Track signals.

3. Use of Personal Information:   

- For Functionality and Development: We use information to provide, personalise, and maintain the Platform and other My Biz Solution Services. This includes analysing usage, testing, developing new products, and measuring trends.   

- For Customer Support: The Platform may use information to check for updates, provide reports, analyse performance, and verify eligibility for promotional offers.   

- For Business Operations: We use information to perform accounting, billing, reconciliation, crime or fraud prevention, and protect our legal rights.   

- For Communication: We use contact information to send messages, respond to requests, advertise, and conduct surveys or research.   

- For Advertising and Marketing: We use Personal Information to provide personalised content, study the effectiveness of campaigns, and deliver marketing materials. This may involve data from browsing history, prior purchases, and device location.   

- For Statistical Purposes: We compile statistics to improve the Platform, such as understanding trends and responding to user needs.   

- Legal Basis for Use: If you are in the UK, our legal basis for collecting and using Personal Information depends on the context:      

- We collect Personal Information only where we have your consent, need it to perform a contract, or are legally obliged to do so.      

- We may also process it in our legitimate interests, such as administrative purposes, direct marketing, product development, and preventing fraud.   

- Data Controller: My Biz Solution is the Data Controller for all Personal Information collected through the Platform, except where it acts as a Data Processor or a supplemental Privacy Policy indicates otherwise.   

- Retention: We retain Personal Information as long as necessary to fulfil its purposes, satisfy legal or regulatory requirements, and for other purposes outlined in this Privacy Policy. In some cases, we anonymise data for research or statistical purposes, allowing indefinite use without further notice.

4. Protection of Your Information: We implement reasonable administrative, technical, and organisational measures to protect your Personal Information against loss, destruction, and unauthorised access. Our suppliers and vendors also apply similar protections when they access or use your information.

5. Sharing Your Information: We may share your information with:   

- Affiliates and Subsidiaries: For purposes consistent with this Privacy Policy.   

- Suppliers: To provide services such as delivery, hosting, IT, analysis, and customer services.   

We also share anonymised or aggregated data for analysis, identifying trends, and research. My Biz Solution does not sell your Personal Information for monetary compensation.

6. Information from Children: We do not knowingly collect information from children under 16. If we learn we have collected data from a child under 16, we will delete it immediately. If you believe this has occurred, contact us using the information below.

7. Links to Other Websites and Services: We are not responsible for practices of websites or services linked to or from the Platform. This includes privacy and security policies of third-party sites and services, including social media platforms and device manufacturers.

8. Do Not Track: The Platform does not respond to Do Not Track signals.

9. Your Legal Rights: You have rights concerning your Personal Information:

10. European Privacy Rights: If you are in Europe or the UK, you may have additional rights:   

- Access, Correction, or Deletion: Contact us to request these changes or delete your data.   

- Objections and Restrictions: You can object to or restrict processing, request portability, and withdraw consent at any time.   

- Advertising and Marketing: You can manage communications preferences or opt-out from marketing communications.   

- International Transfers: We may transfer information between the UK and our affiliates and partners, ensuring compliance with the UK GDPR and Data Privacy Framework.

11. International Compliance: My Biz Solution transfers information globally to operate efficiently, improve performance, and protect data.

12. How to Contact Us: For questions or concerns about this Privacy Policy, contact us at [email protected] for the attention of the Legal Department. Alternatively please send postal correspondence to My Biz Solution Limited, REGISTERED OFFICE ADDRESS:124 CITY ROADLONDONEC1V 2NXUNITED KINGDOM